Thursday, July 9, 2015

Having Partner Community Uses Use Outlook

As many of you have likely discovered, SalesForce's Outlook Plug-ins only work with Full SalesForce Licenses.  They are not available for Community users!

This is an issue if you have Community users that want to save emails.  You want to encourage that behaviour!  So, I recently found a solution that works!  There is a tool called LinkPoint 360.  With this tool, Community Users (for a few dollars a month) can have the ability to use Outlook and have access to saving emails into SalesForce!  This is a nice little solution without having to upgrade your community users to full SalesForce licenses.  I have detailed install instructions if you want them!

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