- Data Loader for Mac - finally - there will be a Data Loader tool that all the Mac users can use that is officially supported by SalesForce!
- Continued Enhancements to Communities - As the Communities product is becoming a key part of SalesForce, it has continued to get enhancements like a custom recommendations engine and improved reporting!
- Improvements to SalesForce for Outlook - this valuable tool is continuing to receive attention and add in features that make it easier to understand
- Notes - SalesForce is making the Notes window much more friendly and including rich text formatting so you can ensure what is most important in your notes is visible.
- Omni-Channel Services Support - Now your Service Reps can see everything from all your different customer service channels, including Twitter, Live Agent and Cases all in one screen.
Of course, there are lots of other features that have also been enhanced. You can check out the complete release notes here and find the features that may most benefit your organization.
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